Privacy Policy

Last Updated: January 1, 2025

Swati Saini ("we", "our", or "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our services.

1. Information We Collect

We collect the following types of personal information:

• Account Information: Name, email address, phone number, and country when you register.
• Payment Information: Transaction details processed securely through Razorpay or PayPal (we do not store card or banking details).
• Usage Data: Pages visited, time spent, browser type, IP address, and device information.
• Communication Data: Messages sent via the contact form or email enquiries.
• Booking Data: Birth details (date, time, place), questions submitted for consultations.

2. How We Use Your Information

We use your personal data to:

• Process course enrolments and payments.
• Send course access links, class schedules, and study materials.
• Verify your identity and prevent fraud.
• Respond to your enquiries and support requests.
• Send important account notifications (OTP, verification emails).
• Improve our website and services based on usage patterns.

3. WhatsApp Communication

When you verify your WhatsApp number on Swati Saini, we may use it to:

• Send class schedules, updates, and study materials via WhatsApp.
• Add you to our student community WhatsApp group (with your consent).

We will never share your WhatsApp number with third parties for marketing purposes.

4. Data Sharing

We do not sell, trade, or rent your personal data to third parties. We may share data with:

• Payment processors (Razorpay, PayPal) solely to process transactions.
• Service providers who assist in website operation, under strict confidentiality agreements.
• Legal authorities when required by law or to protect our rights.

5. Cookies

Our website uses cookies to enhance your browsing experience, remember your login session, and analyse site traffic. You can disable cookies in your browser settings, though this may affect some site functionality.

6. Data Security

We implement industry-standard security measures including SSL encryption, secure servers, and regular security audits to protect your personal information. However, no method of internet transmission is 100% secure.

7. Data Retention

We retain your personal data only as long as necessary to provide our services or as required by law. You may request deletion of your account and associated data by contacting us.

8. Your Rights

You have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data (subject to legal obligations).
• Opt out of marketing communications at any time.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

10. Contact Us

For privacy-related queries or to exercise your rights, please contact:

• Email: info@swatisaini.com
• Phone: +91 99117 91560